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Privacy policy

Last updated 11 November 2026

KaiMax is an AI agent platform for business teams, run by K-LINK ENTERPRISE SOLUTIONS PTE. LTD. (Singapore) (“we”). This policy explains what data KaiMax and the KaiMax browser extension handle, why, and the choices you have.

What we collect

Your account: name, email address, workspace, and settings such as your time zone.

What you give your agents: chat messages, files you upload, instructions, memories you save, and results your agents produce.

Apps you connect: when you connect an app (for example email, calendar, Slack or a CRM), agents read and act in it on your behalf, within the permissions you grant. You can disconnect any app at any time.

Usage: which features and agents are used and how much, so we can run the service, show usage to your workspace admins and enforce plan limits.

The KaiMax browser extension

The extension shows your KaiMax chat in Chrome’s side panel and, when you ask an agent to do something in your browser, lets it use the tab it works in.

  • Only when an agent is working for you. The extension reads a page (its text, links and buttons) and takes screenshots only for a task you or your agent started, in the tab the agent is using, and only on sites you allow in Settings › Devices. It doesn’t track your browsing or read other tabs in the background.
  • You stay in control. A banner shows when the agent is using a tab; you can pause or stop it at any time. Actions that send, submit, pay, buy or delete wait for your approval, with a screenshot of what will happen.
  • Passwords. If you save a login in your KaiMax Vault, it’s stored encrypted and filled straight into the site’s sign-in form. The AI never sees it, and agents never type passwords themselves.
  • On your computer the extension keeps only its connection to your KaiMax account (a device token) and its settings.

Page content and screenshots the agent reads are sent to KaiMax to do the task, and may be kept in that chat’s history like any other step.

How we use it

Only to provide KaiMax: to run your agents, keep your memory and history, show your workspace’s usage, keep the service secure, and support you. We don’t sell your data, don’t use it for advertising, and don’t use your conversations, files or company memory to train AI models.

Who processes it

To run KaiMax we use a small number of service providers, bound to use your data only for this: cloud hosting and storage, AI model providers (they process the text and images an agent needs for each step and don’t use it for training), email delivery and payments. Apps you connect receive the actions you or your agents take in them.

Inside your workspace, what you share is visible to the people you share it with; admins can see usage and manage members.

Keeping and deleting it

We keep your data while your account is active. You can delete chats, files and memories yourself, disconnect apps, and remove the extension (or a device in Settings › Devices) at any time. If you close your account, we delete your data within 30 days, except where the law requires us to keep it longer.

Your rights

You can ask to see, correct, export or delete your personal data, or object to how it’s used, by writing to [email protected]. If your workspace is managed by your company, they may handle some requests for you.

Changes

If we change this policy in a way that matters, we’ll tell you in KaiMax before it takes effect.

Contact

K-LINK ENTERPRISE SOLUTIONS PTE. LTD. (Singapore) · [email protected]